Cancellation policy

Some items in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases. 

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.

 
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We collect full payment at checkout. 
Pre-orders may not be cancelled unless we are unable to fulfill the order within 30 days of the original published shipping date as indicated in checkout.  We adhere to all laws regarding pre-orders and if we do not ship the item within 30 days of the original expected ship date, we will provide an option an option for you to cancel the order. See our returns policy for more details on returns and refunds. 

All Other Orders

Once an order is placed, it may not be cancelled.

 

By placing an order, you agree to all terms within our Shipping, Return, Refunds and Cancellation Policies and Terms of Service.