Shipping policy
SHIPPING
Green Beans Toys average order processing time is 1 day. However, we ask that you allow up to 3 business days (Monday through Friday) for your order to be processed. Delays may be possible due to epidemics, pandemics, weather events, natural disasters, emergencies or other reasons outside of Green Beans Toys control.
Shipping options are provided at checkout. To check the cost of shipping, please proceed to the checkout and enter your mailing address. The estimated shipping time is provided for available shipping/carrier options during the checkout. This is estimated by the carrier based on their standard delivery times to the delivery zone, does not include processing time, excludes any postal delays, and is not guaranteed by Green Beans Toys. Green Beans Toys is not responsible for delays that are experienced by the shipping provider (USPS, UPS, FedEx or any other carrier or delivery service). Green Beans Toys does not issue refunds based on estimated delivery dates or delays. Completing the order indicates understanding of and agreement with this policy. Feel free to reach out to customer service at customerservice@greenbeanstoys.com if you have any questions regarding our shipping policy prior to placing an order.
Free shipping promotions are offered from time to time. Eligibility requirements and details of the promotion may be found on the page of the website announcing the offer. If a promotion code is listed with the offer, the promotion code must be entered during the checkout to take advantage of the free shipping promotion. After the order is placed, refunds for shipping will not be processed if a promotion code was not entered during order completion.
Green Beans Toys does not ship to freight forwarders and will cancel these orders. We are not responsible for any missing shipments as the result of you using a freight forwarder and will not provide any refunds as it is against our policy to ship your order to a freight forwarder.
Green Beans Toys reserves the right to cancel an order at any time for any reason.
Order tracking is available on our website greenbeanstoys.com. An email is sent providing the tracking number which can be used directly on the carrier's website. Green Beans Toys is not responsible for packages when the carrier confirms delivery to the address the customer provided at checkout or when a customer enters an incorrect address at checkout. Green Beans Toys requests that all customers provide an address they feel is secure so that any theft, which Green Beans Toys is not responsible for, can be avoided. Please reach out to customer service at customerservice@greenbeanstoys.com if you have any questions regarding our shipping policy prior to placing any order.
By placing an order, you agree to all terms within our Shipping, Return, Refunds and Cancellation Policies and Terms of Service.